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SMART911

DATABASE ENHANCES

EMERGENCY RESPONSE IN COLLIER

E very second counts in an emergency. taker to initiate text messaging as a means of communication

That’s why the Collier County Sheriff’s Office and
in an emergency. A profile can also instantly provide emergency
responders with critical information about medical conditions
the Naples Police Department offer a database aimed
at providing emergency dispatchers with immediate
access to more information than ever. and medications.
More than 2,900 safety profiles have been created since 2012
The Smart911 database allows citizens to create a secure when the service started in Collier County.
safety profile of vital personal and household information, Smart911 is free and 100 percent private and secure. Safety
including medications, medical conditions and even profiles can be created through the Smart911 website at
photographs of each member of the household. Information www.Smart911.com. Profiles must be updated every six
about family pets can also be entered. The safety profile will months. Smart911 has the added benefit of being a national
be displayed to 911 call takers immediately when that citizen database, giving citizens the ability to have their information
places an emergency call. This safety profile provides much travel with them. While they may create their profile in their
richer information than is currently available on incoming calls hometown, if they dial 911 anywhere in the country where
and can contain the specific details that first responders need in the Smart911 service is active, their profile will be available to
order to save lives. 911 call takers. Users can register their home phones as well
Citizens are responsible for filing their own safety profile. as their cell phones and tie all of their phone numbers to their
A profile is important for many reasons. A profile can give law home address. They can enter as much or as little information
enforcement immediate access to a photograph if a child goes as they choose. They can access their profile at any time and
missing. For the hearing-impaired, a profile can alert the call make any necessary updates.

Life in Naples | August • September • October 2017 43