Page 72 - April 2016 Life In Naples Magazine

NeCCwSO CDebaudts System

LOCUTION – Network-based fire and

EMS alerting in stations with digitized voice.
Locution allows near simultaneous dispatch for
multiple calls, reducing time from call receipt to
unit dispatch.

PROQA (EMD) – Computerized software

to guide 911 call takers through medical
protocols and provide Emergency Medical
instructions

ZETRON (BACKUP VHF
PAGING) - CAD interface to Zetron model

25 paging encoder to send Motorola two-tone
paging signals over VHF radio system to alert
Fire/EMS units in case of Locution failure

DEPUTIES LEARN HOW TO USE THE AGENCY’S NEW COMPUTER-AIDED DISPATCH (CAD) SYSTEM DURING A DECCAN LIVE MUM - Move-up
CLASS AT THE CCSO PROFESSIONAL DEVELOPMENT CENTER IN JANUARY. UNDER THE NEW SYSTEM, DISPATCHERS
module that monitors Fire/EMS unit status
NOW USE GLOBAL POSITIONING (GPS) TO IDENTIFY THE CLOSEST RESPONDER TO AN EMERGENCY AND SEND from CAD and provides dispatchers with visual
THE CALL INFORMATION, INCLUDING TEXT AND MAP INSTRUCTIONS,TO THE RESPONDER IN A FRACTION OF A coverage indicators and recommendations for
moving units to areas needing coverage. An
SECOND OVER DIGITAL NETWORK CONNECTIONS. PHOTO BY CPL. EFRAIN HERNANDEZ/CCSO additional feature from Deccan International
dynamically monitors fire and EMS incidents
T he Collier County Sheriff ’s Office has replaced its 17-year-old computer- and “identifies holes in coverage or changes in a
aided dispatch (CAD) system. Three years of planning and preparation; unit’s status then recommends instantaneously
15,000 hours of provisioning and network preparation and installation; the optimal move-ups for apparatus.”

and 14,000 hours of training for 911 telecommunicators and first responders went
into the project, making it the most ambitious system upgrade in the agency’s E911 ANI/ALI - Interface that takes the
history.
automatic location information from the 911 call
This upgrade gives all Collier County EMS, county fire departments and and populates the information into the CAD
Marco Island police and fire departments in-vehicle access to CAD, providing first application
responders with live updates to incidents as captured at the CCSO 911 center.
Enhanced 911 maps provide supplemental data such as floor plans, hazardous HIPLINK (SMS NOTIFICATION)
materials, hydrant locations and shortest-distance routing.
- SMS (text) and e-mail notification module that
It’s part of Sheriff Kevin Rambosk’s vision of a Next Generation Communications allows dispatchers to send messages to groups or
System, a group of initiatives being implemented to enhance public safety. users via cellular devices (SWAT & Dive teams,
These initiatives shorten response times to calls for service by streamlining the Emergency Management notifications, personnel
communications process, providing closest unit response and agency-to-agency call-outs, etc.)
coordination, and enhancing resource allocation.
P1 MOBILE (WINGS) -Application
“This has been a major undertaking, and I am proud of everyone who helped
make it possible,” Sheriff Rambosk said. “The new CAD system and the rest of the interface to provide incident data from a mobile
Next Generation 911 initiatives provide our community with technology that will CAD device into an officer’s incident report
enhance public safety and reduce response times.”

The late January activation of the system is in accordance with the timeline that
was established at the outset of the project in 2013. Elements of the CAD system are:

72 Life in Naples | April 2016