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BILL BARNETT





              very year at this time I think I’m being repetitive by saying   I took the card I had just received, and the pharmacist asked for my
              where did the summer and fall go? It seems as if I just wrote   zip code which I put in and then scanned the card. It immediately
        Ean article about the forthcoming summer and our plans     denied the transaction and gave me a number to call. I finished
        in Angola on Lake Erie, near Buffalo, New York. We were with   my business with another card, and when I got to my car I dialed
        family and friends, and had fresh grown sweet corn and barbecues,   the number that was given to me and ended up with the fraud
        buffalo chicken wings, good restaurants, and so much more. It’s not   department of this credit card. They asked me for my name, and
        Naples, but it’s a great alternative to spend the summer. It was as     address which I gave them and then they said no that wasn’t a
        I expected. We had a great time with beautiful weather, and I don’t   correct address. I said it was and for at least five full minutes tried to
        want to see another ear of corn or another chicken wing for at least   explain it was indeed me. She told me in no uncertain terms that I
        a year. Pizza runs a close third!                          would receive an email from them and it would be self-explanatory.
           Speaking of Naples, I suppose after experiencing more   I was fuming and let them know it. The next day I received the
        hurricanes in my years here than most, we might consider ourselves   email in a letter form from the Fraud Department.  They wanted
        somewhat lucky with Hurricane Helene. I feel sympathy for anyone   me to submit a notarized statement, a copy of my driver’s license,
        that suffered even the smallest damage because I’ve been there and   and a few other absolutely absurd requests. I finally figured out
        do understand your grief.  The City opened today at 1 p.m. and the   what happened. The agent that I had originally talked with not
        damage was mostly horticultural and some flooding. Quite a few   only sent the card to the address I requested, but she also made
        roads in south Naples are closed but, all being said, we can take a   it a new permanent address. No wonder it was denied because I
        deep breath and pray we don’t see any more this year, and being the   used my Naples address which, of course, I would do. I responded
        optimistic guy that I am I’m just not that optimistic when it comes   to them that I have been a resident of Naples, FL for 51 years and
        to hurricanes!                                             they could have taken the time to check it out. I told them there
           We all have stories to tell about life experiences. Some are   was no way I was going to fill out any form for them, and I wanted
        funny, some aren’t but I’ll share one that recently happened to me   a letter of apology, which I am still waiting for and will most likely
        and left me just shaking my head in amazement. One of my credit   never get! All because a representative of this company didn’t listen
        cards went through the washing machine and the dryer and didn’t   to the word “temporary” and “vacation”. Oh well, chalk up another
        survive. I called the number on the back of the card and after a few   one of those fun life experiences. Definitely not fraud!
        futile attempts to speak to a human I was connected and explained   If  you  think  for  one  minute  that I’m  going to  talk  about
        what happened and asked for a replacement card. The agent said   the upcoming Presidential Election, give my opinion and
        no problem it would take a few days. I said there was one small   reasons why you should vote for one of the candidates, I’m not.
        issue: we were out of town on vacation and if I gave her the address   Please GET OUT and VOTE!
        of where we were, would she have it sent there? The answer was   Welcome back, I hope you had a good summer/fall and
        yes, so I gave her the complete address and then forgot about it. I   you have a wonderful Thanksgiving and your candidate wins.
        received the card and it so happened that I needed a prescription
        refilled at Rite Aid that had been called in and I went to pick it up.    Bill Barnett, Former Mayor
                                                                      I do respond to e-mails at:  mayornaples@gmail.com













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