Page 52 - LIN.NOVEMBER17WEB

ITCHENS
BUILDING A PROMISE We Make Every Referral Proud
BY CLAY

by Clay Cox
Owner/President • Kitchens by Clay
A promise to me means with an appointment, we spend about an hour together. That hour is mostly a
question and answer period where I can get a feel for what they want done and
everything. When I make
a promise to someone or
they get the feel for what we can do. A lot of what we talk about is promises.
to myself for that matter,
fulfilling that promise is the most They ask me if I can do something or the other and I say yes of course. That’s my
first promise to my client.
The next step is to meet at the client’s home if it’s a remodel or organize a
design session if it’s new construction. Being on time would now be the second
promise I need to keep. These type meetings tend to “get to the bone” of the
project. For example, very often special or custom finishes become part of the
conversation and of course we let the client know we can certainly do what they
want. I just made another promise.
To bring this all together what I have to tell you is our promises to each other are the most vital
part of our commitment to work together. By keeping my word simply by showing up on time is an
indication to my client how I will treat them throughout the process. It’s that simple. In the end when
it is time to sign a contract between us we will have committed to two end results. I will do as I have
important thing I can do in my life. promised and the homeowner will do as they have promised.
The remodel business is full of just There are lots of ways to buy cabinets and lots of contractors to choose from but the only ones
that; promises. When we meet a worth committing to are the ones that make you feel comfortable that they will do what they say
perspective client we start talking they will. So, check the references but most of all check and double check your thoughts and feelings.
ideas and making plans but mostly we Was the process, up to the contract signing, full of fulfilled promises? If so, that’s the company to hire.
start making promises. Please E-mail Clay with your questions or comments at clay@kitchensbyclay.com.
Follow me on this. A prospective Enjoy your remodel,
client stops by and we meet. Typically, Clay Cox ADVERTORIAL

KINDNESS

by Erick Carter
T his month’s article is about all the kindness and generosity running into burning buildings to save

the young and old alike, along with pets.
of Collier County in the aftermath of Hurricane Irma.
Looking through old articles, I came across a paper my son
own lives. They can be seen at red lights
wrote when he was 12 years old. I felt it was appropriate since he They do all this with no regard for their
and many other kids gave of their time during their Irma break with boots and helmets in hand, collecting
to help others. charity money for the less fortunate. They
KINDNESS have very kind hearts, sometimes their acts
are not seen by news crews and helicopters.
‘’Kindness is the sunshine in which virtue grows,” said by the The firefighters perform acts of kindness by
great Robert Green Ingersoll. Kindness is around us every day seen going to preschools, showing children that
and unseen. Seen: you pick up someone’s wallet in front of city hall when in a fire they are the good guys, not monsters emerging
and give it to the police. Unseen: picking up someone’s books in from the smoke.
the hall for them when they look like they need a friend to talk to. “Those who believe that we’re in a time when there are no
It is also an act of kindness to sit by someone in the cafeteria when heroes…just don’t know where to look,” said Ronald Reagan.
no one is sitting with them. Every time we do an act of kindness no matter how big or small,
Things small and big, seen and unseen are all acts of kindness. seen, and/or unseen we put a ray of sunshine in that person’s life,
A great act of kindness was seen by the whole world in 1941. becoming their hero.
When the “Greatest Generation” sacrificed their lives, leaving
their homes and families to protect our rights and freedom. To
honor their kindness and virtue, in 2004, our leaders made a Blake Carter
World War II memorial. 10/15/15
Firefighters also do great acts of kindness and virtue by Thank you to all our heroes.

52 Life in Naples | November 2017