Page 35 - April 2017 Life In Naplles Magazine

THE ART OF NETWORKING

THE COURTESY AND CULTIVATION

OF LISTENING SKILLS

by Joel Kessler
L istening politely shows respect, and is an essential part of making a real

connection with people. If you don’t listen carefully to what they have
to tell you, how can you help them and learn how they can help you.
1. Make eye contact: Always look the other person in their eyes.
2. Ask questions for clarification. If you don’t understand ask the other
person to better explain so that you can understand better.
3. Try to understand the speaker’s point of view before giving yours.
Recognize that the other person is far more interested in stating their point of
view than hearing yours.
4. Be poised and emotionally controlled before jumping to conclusions or
interrupting with what you have to say when the other person is speaking.
5. React non-verbally with a smile or a nod. This shows your interest and
allows the other person to continue without interruption. relays that you are not listening and only want to talk about
6. Pay close attention and be careful not to let your mind wander or take a whatever is on your mind.
mental excursion. For more networking tips contact Joel Kessler at
7. Avoid interrupting and let the other person finish their thought. jkessler58@earthlink.net or Andrea Nierenberg at Andrea@
8. Avoid changing the subject without warning. Changing the subject nierenberggroup.com.
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Life in Naples | April 2017 35